WELL ROOTS COUNSELING
Privacy Policy
Last Updated: August 25, 2026
Well Roots Counseling (“Well Roots,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit wellrootscounseling.com (the “Site”) or interact with our online forms and advertisements.
Please note: This Privacy Policy applies to information collected through our website and marketing. It is separate from the Notice of Privacy Practices that governs protected health information created or received in the course of providing therapy services. Clinical information about clients is handled in accordance with HIPAA and applicable state law, as described in the Notice of Privacy Practices provided to clients.
1. Information We Collect
Information you provide to us. When you contact us, request a consultation, complete a form on our Site, or submit a lead form through one of our advertisements, we may collect your name, email address, phone number, and any information you choose to include in your message.
Information collected automatically. When you visit our Site, we may automatically collect information about your device and how you use the Site, including your IP address, browser type, device type, pages viewed, and the dates and times of your visits. We collect this information using cookies and similar technologies.
Information from advertising platforms. If you submit a lead form through Google or another advertising platform, we receive the contact information you provide in that form. We also use tools that tell us when an ad or link has led to an inquiry.
2. How We Use Your Information
Respond to your inquiries and requests
Schedule and provide consultations and services
Communicate with you about our services
Operate, maintain, and improve our Site
Measure and improve the performance of our advertising and marketing
Comply with our legal obligations and protect our rights
3. How We Share Your Information
We do not sell your personal information. We may share information with:
Service providers who help us operate our Site and business, such as our website host, email and scheduling tools, and analytics and advertising providers. These providers are permitted to use the information only to perform services for us.
Legal and safety purposes, when required by law, or to protect the rights, safety, or property of Well Roots, our clients, or others.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to operate the Site, understand how visitors use it, and support our advertising. This includes analytics and advertising tools such as Google Analytics, Google Ads, and the Meta (Facebook) Pixel, and may include remarketing features that show our ads to people who have previously visited our Site. You can control cookies through your browser settings, and you can opt out of certain advertising cookies using the tools described below.
5. Third-Party Services
Squarespace (website hosting): [insert https://www.squarespace.com/privacy]
Google (Analytics and Ads): https://policies.google.com/privacy. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout
Meta / Facebook (advertising pixel): https://www.facebook.com/privacy/policy
6. Data Retention
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please do not include sensitive health details in website forms or messages.
8. Your Choices and Rights
Request access to, correction of, or deletion of the personal information we hold about you
Unsubscribe from marketing emails using the link included in those emails
Control cookies through your browser, and opt out of certain advertising cookies
9. Contact Us
Well Roots Counseling - info@wellrootscounseling.com